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Shipping & Returns


Once your order has being shipped, you will receive an email with your tracking number and an expected delivery date.However Privonne cannot guarantee transit time as unforeseen circumstances may delay delivery.


Our selected carrier DHL does not guarantee a specific time of the day for expedited delivery includes weekends.


Customers are responsible for paying  LOCAL FEES FOR TAXES AND CUSTOM DUTIES.


International shipping charges vary depending on country and weight of order at checkpoint.


For package turn down at delivery,customer will be responsible for all duties,taxes,shipping cost to and from the country of origin these cost will be deducted from the customer refund.


Items ordered are shipped within 3-5 days.


Kindly note that sale items shipments might delay and are not returnable or refundable.

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